1. Donations

Donations made to MANAV SETU CHARITABLE TRUST are voluntary contributions intended to support charitable activities and community welfare programs. Once a donation is successfully completed, it is generally treated as final.

2. Cancellation Policy

Since donations are processed immediately and allocated towards charitable initiatives, cancellation requests cannot normally be accommodated after a transaction has been successfully completed.

3. Refund Policy

Refunds may be considered only under exceptional circumstances such as:

• Duplicate donation transactions.
• Incorrect donation amount due to technical error.
• Unauthorized transaction reported by the donor.
• Payment processed multiple times for the same donation.

Any refund request must be submitted within 7 days of the transaction date, along with relevant transaction details for verification.

4. Refund Processing

Approved refunds will be processed through the original payment method used by the donor. Depending on banking and payment gateway procedures, the refund may take 7–15 working days to reflect in the donor's account.

5. Incorrect Information

Donors are requested to carefully review all information, including donation amount and contact details, before confirming a transaction. MANAV SETU CHARITABLE TRUST shall not be responsible for errors caused by incorrect information provided by the donor.

6. Contact for Refund Requests

For refund-related inquiries, donors may contact us with transaction details and supporting information.

7. Policy Updates

MANAV SETU CHARITABLE TRUST reserves the right to modify this Refund & Cancellation Policy at any time without prior notice. Updated versions will be published on this page.

By making a donation through our website, you acknowledge and agree to the terms outlined in this Refund & Cancellation Policy.